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Soiledbear
Participant
Oct 24, 2017 1:39 AM UTC
Question

Adobe Premiere Elements 2018 has stopped working

I just purchased & downloaded Adobe Photoshop Elements 2018  & Adobe Premiere Elements 2018.

When the  I attempt I klik on Video Editor, Open or New Project the initial  Adobe Premiere Elements 2018  splash screen pops up and starts to load the program.

The issue is that I get another window popping up stating that "Adobe Premiere Elements 2018 has stopped working".

I have attempted to uninstall and reinstall a couple times but continue to get the same problem.

On the Adobe Premiere Elements 2018 loading screen, it always stops at "Loading ImporterQuickTime.prm" (prm?)

It doesn't matter which way I attempt to access the program I get the same "stopped working" pop-up box.

I have no issues with the Adobe Photoshop Elements running successfully.

I'm at my wits end as it doesnt matter what I do to reload/reinstall, no change and it always stops at the above noted point.

Any help is appreciated.

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    6 replies

    marekh24820377
    Participant
    Feb 10, 2018 7:43 PM UTC

    The same thing has happened to me, I have tried reinstalling it several times and it still won't work. I have also tried restarting my computer, that didn't work either, I'm not on a laptop. Thank you.

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      teddyc7163219
      Participating Frequently
      Jan 11, 2018 3:20 AM UTC

      Hi same problem but no admin on my laptop has anyone worked out how to get it to run? I'm now trying to reinstall after a full laptop update and anti-virus turnt off?

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      Steve Grisetti
      Legend
      Jan 11, 2018 1:26 PM UTC

      Teddy, we've responded to your posts in your other thread. Please don't start a new conversation in a separate thread. It makes it very difficult for us to follow your issue.

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      teddyc7163219
      Participating Frequently
      Jan 12, 2018 11:20 AM UTC

      Steve.... I was asking sold an outcome / solution was reached. Geez, calm down and of my issue was resolved o wouldn't of asked of these people's were.

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        SoiledbearAuthor
        Participant
        Oct 24, 2017 2:28 AM UTC

        Ok, so I did some searching on the forums and I think I have a fix around.....

        I right kliked the Adobe Premiere Elements 2018 icon and then "Run as Administrator".

        The program loaded up fine...no issues....Now when I klik on the icon to start the program, I no longer have to "Run as Administrator".

        I find this odd because I am an "Administrator" on my profile....not sure why I would have to do it now.

        Does this make sense to you?

        Thanks.

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        cliffpat
        Participant
        Oct 27, 2017 1:28 AM UTC

        I have the exact same problem. As a standard user I cannot launch Adobe Premiere Elements 2018 but when I run as admin it works fine. Unlike you, I am unable to run even after I first launch as admin.

        It seems that this is a major problem with Premier 2018.

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