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A
Anonymous
May 31, 2020
Question

Adobe premiere elements 2019

  • May 31, 2020
  • 3 replies
  • 466 views

I though I bought the program ourwright a few years back, but now it is saying I am forced to start a free trial and buy the program at the end of the trial. Anyone have this experience?

This topic has been closed for replies.

3 replies

Mohammad Tahseen
Adobe Employee
Mohammad Tahseen
Adobe Employee
June 9, 2020

You must be having the serial number of the program. Use license this software option and enter the serial number. It will activate the product. You might have just started the trial of the application. 

S
Steve Grisetti
Legend
June 9, 2020

Meantime, for what it's worth, it is Apple's Mac OS update, not Adobe's programming, that has rendered version 2019 incompatible with OS 10.15.

 

Apple even goes so far as suggesting you keep on old Mac around to run these older applications. Seriously. Or you can use Parallels.

https://tidbits.com/2019/09/18/moving-to-catalina-keep-your-32-bit-mac-apps-running-with-parallels/

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
June 1, 2020

If you bought the program then you have a serial number (somewhere).

E
ellene23233416
Participating Frequently
June 1, 2020

I bought version 19 just last year.  But, had to buy version 20 just recently as 19 isn't compatable with the lastest mac update. Made me mad but my research didn't find a better product...

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