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Bassa3109246381mm
Participant
July 15, 2023
Question

Adobe Premiere Elements 2019

  • July 15, 2023
  • 2 replies
  • 204 views

I couldn't open Adobe Premiere Elements and I got this message : 

“Adobe Premiere Elements” is damaged and can’t be opened. You should move it to the Trash.

This file was downloaded on an unknown date. Is there any way to fix it?

This topic has been closed for replies.

2 replies

B
Bassa3109246381mmAuthor
Participant
July 23, 2023

I did uninstall it and reinstall but the message keeps coming out!

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
July 24, 2023

Normally I can "google search" any Adobe error message and find other incidents where that error message has come up.  In this case, there are none.   Nor does the idea of moving any application "to the Trash" sound feasible.   

 

The wording, as it is, suggests the possibilty of a virus, scam or counterfit software.    

 

Hoping that I am wrong, it would help if you could try opening PrE again and get the exact, word for word error message?

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
July 15, 2023

If it were me, I would uninstall and reinstall through the operating system.

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