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J
Jim21968800zwa3
Participant
November 27, 2021
Question

Adobe Premiere Elements 2020 update

  • November 27, 2021
  • 2 replies
  • 584 views

Adobe Premiere Elements 2020 trying to update through old ie 11 browser which never works!  I have Windows 10 with Edge browser.  How do I direct Adobe Premiere Elements 2020 to use the new browser.  I also have Chrome browser if that helps ??   Sooo frustrating

 

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum... Mod

This topic has been closed for replies.

2 replies

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
November 28, 2021

https://helpx.adobe.com/download-install/kb/downloaded-older-app.html

J
Jim21968800zwa3Author
Participant
November 28, 2021

This all sounds way too complicated.... I'm sooo sorry I ever bought Adobe Premiere Elements.... so far what a waste of money!

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
November 27, 2021

What other people have done when an update wouldn't work was to FIRST download the program, which will have the update in the download

 

THEN de-activate and uninstall and do a fresh install with the new download

 

If you can't find the download at Adobe, try this

Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process will
--only work until Adobe completely removes the old version(s) from the server
.
IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or external hard drive, or write to a DVD
-plus a text file containing your serial number if you have a serial number program

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