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Question

Adobe Premiere Elements 2022.exe - Entry Point Not Found

Forum|Forum|4 years ago
November 3, 2021
6 replies
3574 views

I just recently purchased Premiere Elements & I cannot run it. After installation, I get the following message:

"The procedure entry point SetThreadDescription could not be located in the dynamic link library C:\Program Files Adobe\Adobe Premiere Elements 2022\Elements Home\Adobe Premiere Elements 2022.exe"

When I open the file location, I see the executable is located in the folder so I have no idea what is causing this error. I have already installed the Visual C++ Redistributive environment & even ran the Adobe Creative Cloud Cleaner, & even uninstalled then reinstalled the program, but nothing seems to work.

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Known Participant

Yeah you need to install this first and then install APE 2022

Visual C++ Redistributable for Visual Studio 2012 Update 4
https://www.microsoft.com/en-in/download/confirmation.aspx?id=30679

https://www.microsoft.com/en-in/download/confirmation.aspx?id=30679

Known Participant

I am getting the same error during installation, right at the end.

jarmey24554856yipj

Participant

The file location is : C:\Users\Owner\AppData\Local\Temp\

I Hope this helps!

Participant

I have this same issue.

Anyone have a solution?

Community Expert

Community Expert

I have this same issue.

Anyone have a solution?

By @Tommy5C88

Yes. Contact Adobe support at https://helpx.adobe.com/contact.html?rghtup=autoOpen

Community Expert

Community Expert

I know that Premiere Elements is not part of Creative Cloud, but some Photoshop Elements users have done this succssfully:

Uninstall Premiere Elements and use the Cleaner tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Try installing the creative Cloud app:

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

and then reinstall Premiere Elements.

Community Expert

Community Expert

If it were me, I would initiate a support chat with Adobe techs here: https://helpx.adobe.com/contact.html?rghtup=autoOpen