Adobe Premiere Elements 2024 Not Loading

Forum|Forum|1 year ago
August 9, 2024
3 replies
617 views

It won't load. I click open and the computer makes noise but nothing happens, no splash screen nothing. I go to task manager and it says the program is using 27% of the CPU, but nothing is happening.

I've tried many of the fixes, File 16.0 doesn't exist.

my computer is an old Dell i5 computer, about 10 years old, it runs Windows 10.

PRmiere worked up untill a month ago. I've unistalled it and all that, but nothing. This is so frustrating.

John T Smith

Community Expert

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
.
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
.
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia
.
AMD/ATI Driver https://www.amd.com/en/support
.
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/

John T Smith

Community Expert

>PRmiere worked up untill a month ago

What changed a month ago... did Win10 do an update?

If a Win10 update caused the problem it is due to 'something' in the operating system changing... that COULD be a device driver such as the driver for your video card

S

Steve Grisetti

Legend

Open Task Manager and ensure that Premiere Elements is not running in the background. End it if it is and then try starting.

If that doesn't work, right-click on the launch icon and select Run as Administrator.

S

sabrina_2653

Participant

That's exactly what I have done, and it now works. The remaining issue is that I have to do that every time I open the program, which is very annoying. I just wish they would just fix it and get it over with.

I just wish I had come across your solution earlier, I was ripping my hair out trying to find a solution for this ridiculous problem. Either way, thanks for putting it out there Steve.

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