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Durendal
Participant
February 26, 2026
Answered

Adobe Premiere Elements 2026 constant crashing on Windows with huge dump file

  • February 26, 2026
  • 3 replies
  • 140 views

Hi,

just recently bought Premiere Elements 2026 but I have huge issues on Windows 11. When importing 4K/50 videos from GoPro (25 videos) into Premiere Elements, I got 1st huge issues with generating Peak files. It sometime hangs and Premiere is restarting. If I overcome this by importing one file at a time, my timeline starting to be constantly frozen, when I open project media browser, I usually got freeze of Premiere, amount of RAM used by Premiere is going into values like 30 - 40 GB (I have 64GB RAM) and then app crashes leaving huge dump file (like 40GB) in the AppData folder. Switching nVIDIA support not helps. I have check on 2025 version trial, and no issue at all. Also there are no issues on Mac with 2026 version…. Any idea what is happening with Windows version of 2026 and what can I do with this issue?

    Correct answer Steve Grisetti

    Premiere Elements is not able to edit 4K video at 50 fps (or 60 fps). It can only edit 3840x2160 video at 25 fps (or 30 fps). Your experience editing 50/60 fps at 4K is fairly typical.

    3 replies

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    DurendalAuthor
    Participant
    February 27, 2026

    Converted in Handbrake, but did not help (used NVENC H.265 with constant framerate). What I don’t understand is that when I load those video files, 2026 version hit 20GB in RAM while 2025 only 6GB. Also 2026 under MacOS is also around 6GB. And everyting is flawless. On Windows it’s freezes, crashing, thumbnails not loading for those videos in Premiere browser… Something is really not right with this version under Windows….

    S
    Steve GrisettiCorrect answer
    Legend
    February 27, 2026

    Premiere Elements is not able to edit 4K video at 50 fps (or 60 fps). It can only edit 3840x2160 video at 25 fps (or 30 fps). Your experience editing 50/60 fps at 4K is fairly typical.

    D
    DurendalAuthor
    Participant
    February 27, 2026

    hmm, under MacOS no issue with this tbh

    S
    Steve Grisetti
    Legend
    March 1, 2026

    We see this issue regularly on this forum. The program (at least on Windows) can not natively edit 3840x2160 at 50 or 60 fps.

    What happens if you use Handbrake to convert your file to 25 or 30 fps?

    Converting with Handbrake

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    February 27, 2026

    I don’t use gopro video, but I have read other messages that it ‘should’ be converted to edit

     

    Does your video use a Variable Frame Rate?
    If yes, use https://handbrake.fr/ open source transcoder/converter to convert to Constant Frame Rate
    Handbrake tutorial https://www.youtube.com/watch?v=xlvxgVREX-Y&t=34s
     

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