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March 7, 2018
Question

Adobe Premiere Elements doesn't start

  • March 7, 2018
  • 1 reply
  • 179 views

When I start the program at home, it doesn't start. In the eventviewer I see an error:

Naam van toepassing met fout: PremiereElementsEditor.exe, versie: 15.0.0.0, tijdstempel: 0x57cd94f4

Naam van module met fout: UIFramework.dll, versie: 15.0.0.0, tijdstempel: 0x57cd90ff

Uitzonderingscode: 0xc0000005

Foutoffset: 0x00000000001f0090

Id van proces met fout: 0x16f0

Starttijd van toepassing met fout: 0x01d3b61a2974caad

Pad naar toepassing met fout: C:\Program Files\Adobe\Adobe Premiere Elements 15\PremiereElementsEditor.exe

Pad naar module met fout: C:\Program Files\Adobe\Adobe Premiere Elements 15\UIFramework.dll

Rapport-id: 7162e35c-220d-11e8-870b-4cbb585b943d

Oddly enough, when I do the same in my firm, the program starts.

What could be the problem?

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    1 reply

    Ann Bens
    Community Expert
    Community Expert
    March 7, 2018

    Reinstall might fix it.