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Participant
March 13, 2017
Question

Adobe will not allow me to properly install Premiere Elements

  • March 13, 2017
  • 1 reply
  • 153 views

I have been trying to download Premiere Elements for 10 days.  I have spoken with download Support (who is apparently a third party company that couldn't help) and told me to go directly to Adobe.  Even though I download the file to my D drive, it automatically wants to install into my C drive.  My C drive is an SSD, and downloading to that file will cause scratch and damage my computer.  The first time I attempted installation, I didn't even realize that it had downloaded there (as I had downloaded and extracted the files in my D drive), and so I tried to cut and paste into my D drive.  After this, nothing worked.  I have tried re-downloading, but when I get to the install page, the location is grayed out and will not let me choose.  It automatically has C drive.  Please advise.

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    1 reply

    Legend
    March 14, 2017

    Premiere Elements will only function when installed on your C drive.

    But I've no idea why downloading a file causes damage to your computer!