After installing the update ( 22.12.2023) the application cannot be launched

Forum|Forum|2 years ago
December 22, 2023
1 reply
260 views

The following text appears:
"Loading the Adobe Premiere Elements editor workspace is in progress..."
and after a few seconds the text disappears and the application does not start..

How to proceed?
What's wrong?
The installation of the update was correct, no error message.

Error or problem

This topic has been closed for replies.

Correct answer MIlan34414115epm3

Thanks, it's already been resolved with Adobe Support.
Eventually the product was reinstalled..Yes Premiere Elements 2024

B

Bill Sprague

Community Expert

What version are you using? Do you have the serieal number?

If it is the 2024 version and you have the serieal number, I would delete the application using the operating systems tools. Then I would download a fresh version and install it.

M

MIlan34414115epm3AuthorCorrect answer

Participant

Thanks, it's already been resolved with Adobe Support.
Eventually the product was reinstalled..Yes Premiere Elements 2024

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