Participant

Question

Annoying DING sound when starting and using Premiere Elements 15 trial

Forum|Forum|8 years ago
March 26, 2017
3 replies
2923 views

I have been searching, but found noone else with this issue.

I just downloaded and installed the PRE15 trial, as I am having massive issues with motion tracking in PRE13 (.. as a quick google search, many others do).

The new version looks nice too, however... when I start PRE, there is a warning bell or beep-sound - 2-3 times and if I ALT-TAB out of PRE15 and then back in again, it dings or beeps again.

It's driving me absolutely nuts.. to the point that if this is what I can expect to experience with the full version, Adobe can keep it..

Is there a menu somewhere where I can disable this sound?

FYI; Windows sounds are set to NONE, and it is only when working with PRE this warning bell/beep plays. Muting PRE in the audio mixer disables it too (.. until I unmute it, then the sound plays once more if I've tried at-tabbing in and out of PRE..).

I can reproduce as well by clicking the PRE icon in the task bar to minimize and maxmize PRE.

WIndows 7 64 bit ultimate

Loads of RAM

Nvidia gtx1060 video card.

.. and a melting brain

This topic has been closed for replies.

S

schultzeworks4

Participating Frequently

For Windows 11, here is the fix

For the Sounds > Program Event > Default Beep = None

R

renemikkelsenAuthor

Participant

Noone else with any input/experience? This warning noise is seriously taking away from the experience of evaulating the new version of PRE ...

In case people might have missed it, I recorded what happens in a short video here:

First it playes the sound once or twice during the splash screen. Then I can reproduce by clicking in another open window to take focus from PRE (in my example, i have the sound mixer open), then click back into PRE.

I then reproduce by ALT-TAB'ing between PRE and another application (again, the sound mixer) and finally, I reproduce by clicking the icon for PRE on the task bar and another open application (in the video I show using an open file exporer, the sound mixer and PRE15).

B

Bill Sprague

Community Expert

I watched the video. I can't duplicate it.

Sounds like that come from Windows. There are a lot of ways to customize what bells, whistles and clanks play when. In the Windows Control Panel choose Sound and you get choices. Maybe picking a new one or resetting the default will fix it.

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renemikkelsenAuthor

Participant

But it's not windows.. My Windows sound-theme is NONE, There are NO other windows-things playing sounds. Even with system sounds muted, it plays..

I just installed the version I purchased back in may (didn't have time to test it out until today.. busy summer) and the first thing that happened when it started up after the install was done.. well.. the same [beep] sound..

I'm already going nuts, and I still haven't started editing anything yet..

S

Steve Grisetti

Legend

This isn't a function of the software. Nothing in the software plays beeps when it launches.

Is your computer warning you that your hard drive is failing? I'd definitely check my hard drive health if I were you. Three beeps is a standard computer warning signal.

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renemikkelsenAuthor

Participant

It's only when somehow dealing with PRE that this ding/warning sound occurs. it happens with _no_ other applications. When opening the sound mixer, it can be seen from the visual VU-meter, that the sound is played from PRE, so.. yeah..

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