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R
Robert232130932pud
Participant
August 3, 2023
Answered

Another media offline problem

  • August 3, 2023
  • 3 replies
  • 272 views

I am obviously inexperienced. I did look thru the FAQs and I know I have a big problem.

 

In my  first big project in 'Expert View' I tried to save my project of several sequences of scenes of Christmas as a separate folder, but got all tangled up and failed. When I tried to re-enter the Premiere Elements video editor I got the 'media offline' msg. I can see the videos in MP4 format in the project assets and on the Timeline but can't find them anywhere in any folders on my computer now and foolishly didn't save them somewhere before starting the project.

 

So the question from this very inexperienced computer user is - Are the pictures gone now?? (I fear so)

This topic has been closed for replies.
Correct answer John T Smith

You do know that you create folders using your operating system's file manager?

 

Once you create a folder (I am on Win11 so use File Explorer) you may proceed

 

YOUR locations will be set according to your installed drives
Every time I start a project I set my project and work files to F:\???
(Where F:\??? is an actual name created on my F drive with File Explorer)
(F is MY drive for temporary files, your drive letter may be different)
I work in EXPERT view to be able to control every aspect of my project
Click EDIT and then PREFERENCES and then SCRATCHDISKS
I set every one of the options to (for this example) F:\Project1
PrE then automatically creates sub-folders as needed
F:\Project1\Adobe Premiere Elements Audio Previews
F:\Project1\Adobe Premiere Elements Captured Audio
F:\Project1\Adobe Premiere Elements Captured Video
F:\Project1\Adobe Premiere Elements Video Previews
F:\Project1\Encoded Files
F:\Project1\Layouts
F:\Project1\Peak Files

 

3 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
August 4, 2023

You do know that you create folders using your operating system's file manager?

 

Once you create a folder (I am on Win11 so use File Explorer) you may proceed

 

YOUR locations will be set according to your installed drives
Every time I start a project I set my project and work files to F:\???
(Where F:\??? is an actual name created on my F drive with File Explorer)
(F is MY drive for temporary files, your drive letter may be different)
I work in EXPERT view to be able to control every aspect of my project
Click EDIT and then PREFERENCES and then SCRATCHDISKS
I set every one of the options to (for this example) F:\Project1
PrE then automatically creates sub-folders as needed
F:\Project1\Adobe Premiere Elements Audio Previews
F:\Project1\Adobe Premiere Elements Captured Audio
F:\Project1\Adobe Premiere Elements Captured Video
F:\Project1\Adobe Premiere Elements Video Previews
F:\Project1\Encoded Files
F:\Project1\Layouts
F:\Project1\Peak Files

 

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    August 3, 2023

    Where were they originally located?

    R
    Robert232130932pudAuthor
    Participant
    August 4, 2023
    The basic problem is that I don't know how to set up the folder so that I can work on the project, saving it away from my c-drive. That ignorance is the reason I 'lost' the pics and am now in trouble and if you can tell me how to set up the folders, or better where I can find that information, that would be wonderful. I do have Grisetti's book on Premiere Elements and also have gotten info on folders from the internet but the implementation is where this computer illiterate 75 year old person fails!


    Just yesterday, I tried to make a folder of a new project in a flash drive and work with the project from that drive. Somehow, saving the project by clicking on the project name in the upper right corner of the premiere elements page, I then started saving the project on a different folder!! That may be the basic problem - my folder is not being recognized by Premiere Elements.

    Thank you for any help.
    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    August 3, 2023

    Do a window search of your files. By any chance using an external drive.

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