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milesd82013151
Participating Frequently
June 22, 2018
Question

Audio Dissapearing after exporting video

  • June 22, 2018
  • 6 replies
  • 934 views

Hi!

I am using Adobe Premiere Elements 13 to edit a video. I have looked through it in the editing-program and it is just like I want it but after I export the film some audio bits dissapears. I have tried exporting the movie in different formats but it always ends up with some audio missing. Please help me! I am in a hurry with this project!

Many thanks to anyvone willing to help,

Hugo

This topic has been closed for replies.

6 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
November 13, 2019

"What software do I use for convert .mov to .wav?"

I meant for you to convert the mp3 files to wav, not the mov files.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
November 13, 2019

"others are from youtube made into mp3 files"

Convert those to wav files before importing into Premiere Elements.

A
ArvidU
Participant
November 13, 2019

Hi,

Thanks. What software do I use for convert .mov to .wav?

 

 

 

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
November 12, 2019

Try converting the mp3 files to wav before importing into Premiere Elements.

Premiere Elements can experience weird behavior sometimes when mp3 files are used.

 

Audacity is a free application that cn be used for the conversion:

https://sourceforge.net/projects/audacity/

 

 

A
ArvidU
Participant
November 13, 2019

Hi Peru Bob, 

Thank you but I use normal .mov-files. Audio and video together. Audicity is only audio, right?

 

A
ArvidU
Participant
November 12, 2019

Hi, I am using Adobe Premiere Elements 2019 and after I export the film to youtube or Vimeo, some of the audio disappears. Looks like I have the same problem you did. Would you know how to solve this in Adobe Premiere elements 2019?

williebegoode
williebegoode
Participating Frequently
June 26, 2018

Hi Hugo,

I'm another Bill ... and I'll see if I can help.

First off, the name 'Overclockers' for your computer's source is a bit scary since 'overclocking' is cranking up your processor beyond it's designed speed. Let's hope they didn't do that to your computer. Sometimes to 'hurry up' you need to 'slow down.'

I've had similar problems as those you describe, and here's how I fix them.

1. Close all your programs including PRE13.

2. Open PRE13 and a new project.

3. Import to the Project Assets window, only a small part of the video. If the audio is not attached to the video, import the smallest part that goes with the video.

4. Place the audio and video on the Timeline

4. Save the project.
5. Render the video and audio
6. Export them.

Test the exported file. If everything works, incrementally re-build, render and export as you go along. You also really need to get some software to convert WAV files to something smaller. WAV files are huge! and may be part of the problem.

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    June 26, 2018

    williebegoode  wrote

    I'm another Bill ... and I'll see if I can help.

    Thanks for stepping in 'other' Bill.  All I know about audio is that what comes from my cameras works!  After that I get lost.

      B
      Community Expert
      Bill SpragueCommunity Expert
      Community Expert
      June 22, 2018

      Hugo,

      You should be able to get help here but the only thing you've provided is that you are using version 13 (now 4 years old).

      It is certainly not normal for audio to be missing. 

      What is the source material?

      What are the audio specifications?

      What are the project settings?

      What is the computer?

      What is the operating system?

      What is the available space on the disk drives?

      What are the output settings and choices?

      What are the details of your workflow?

      What are your edits?

      Can you post screenshot examples?

      Can you share the video files?

      What are you using for instructions or tutorials?

        M
        milesd82013151Author
        Participating Frequently
        June 23, 2018

        Thank you.

        I have edited videos before and have not experienced any problems. One of my diskdrives is almost full but the one I am exporting the film to has like 250 gb:s left. I doubt there is anything wrong with the video files because it is only added audio that disappears. Some audio I have added is exported WAV-files recorded in Audacity, others are from youtube made into mp3 files by websites like this https://www.onlinevideoconverter.com/mp3-converter

        I do not know what to tell you about the audio specifications and project settings, I am an amateur editor. My operating system is Windows 10 and my computer is custom-made from a local company called "Overclockers". It has worked fine for a few years - I doubt the fault lies with it. I have tried sharing the movie directly to social media, but it says the movie is to long or big. I tried exporting it into the video-formats of NTSC DVD-standard and HDTV 1080p 25 but the problems previously mentioned always emerges. If what you meant by audiospecifications is what we in Sweden call "ljudinställningar" then for NTSC DVD-standard it was Dolby digital 192 kbits/s, 48 kHz, stereo, 16 bit and for HDTV 1080p 25 it was MPEG-audio, 384-kbit/s, 48 kHz, stereo and 16 bit. I am using the expert setting and I am pretty much self learned.

        Remeber that the audio disappears only after being exported out of the program.

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