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Photosbyme
Known Participant
January 29, 2022
Question

Audio missing after exporting to PC

  • January 29, 2022
  • 3 replies
  • 647 views

I used Export & Share > Device > Computer to export my video (MP4) (single images & wav files). Images look great, but NO audio can be heard. In Premier, sound is fine. I don't know what to check.

 

Windows 11. Premier Elements 2021, version 19.0.

 

 

This topic has been closed for replies.

3 replies

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Steve Grisetti
Legend
January 29, 2022

It looks like you're using Windows Media Player to play the video.

 

Try using VLC Media Player, a vastly superior media player. (and it's FREE).

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PhotosbymeAuthor
Known Participant
February 2, 2022

I'm not using Windows Media Player. I just click on the file and it opens and plays. It says it's an MP4 file. Tho it says "Movies & TV" when in the bottom tray.

 

S
Steve Grisetti
Legend
February 3, 2022

Have you tried playing the file with VLC Media Player, as I recommended?

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
January 29, 2022

Did you burn the file to disk?

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PhotosbymeAuthor
Known Participant
February 2, 2022

I burned it to my PC, then later burned to disk. There was no sound before I burned to disk.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 29, 2022

You have...

Video 1 - with video

Audio 1 - blank

Voice - with sound

 

I only edit video/audio from a camera... so Video 1 and Audio 1 are linked

 

I will GUESS that you have a separate voice recording that you added to the pictures

 

I will also GUESS that you need to do "something" (I don't know what) to have your export account for the blank Audio 1

 

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