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Participating Frequently
November 9, 2020
Question

Audio Problem

  • November 9, 2020
  • 2 replies
  • 292 views

I have been using Adobe Premier Elements 14 for years.  I record video using OBS studio in H.264 .mp4 format.  I have not had any issues with this.  

 

I just purchased Adobe Premier Elements 2021.  When I load a video in this format initially I can preview it.  As soon as I make any edit (usually I trim off the beginning where I am setting things up), when I preview (after doing render or not) it junps back and forth several times then starts playing, but the audio begins at the beginning of the file (not where I trimmed it) but the video starts at the right point.  This happens every time I edit a track making it impossible to edit videos with this tool.  

 

I tried an experiment and edited a short video this way and rendered it.  It rendered the audio from the beginning of the original file but the video form the point I cut at.

 

I have tried the various steps, rebooted, ran adobe by itself with nothing else running.  Same thing happens every time.  

 

I opened a video in 14 and trimmed it then rendered it out.  I opened the rendered video in 2021.  Needless to say this is very annoying to purchase a new product like this and have such a bad fail.

 

Any idea what the issue may be?  I can still use 14 so I can still edit videos.

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2 replies

Participant
November 9, 2020

Could you please post screenshot of the timeline where you are facing the issue -

"As soon as I make any edit (usually I trim off the beginning where I am setting things up), when I preview (after doing render or not) it junps back and forth several times then starts playing, but the audio begins at the beginning of the file (not where I trimmed it) but the video starts at the right point.".

Participating Frequently
November 10, 2020

Sure, it is kind of a dynamic thing, I am not sure a screenshot will show anything.  I can do a short video capture if videos can be uploaded here.  So I uploaded s short video demonstration of what is happening to YouTube and linked it here.

Participating Frequently
November 10, 2020

Oh and hitting render first does the same thing, no change.

Legend
November 9, 2020

No telling what specs OBS is using to create those files.

 

Open your MP4 in the free download MediaInfo. In MediaInfo, set View to Text and then copy the text from this report and paste it to this forum. With these detailed specs we may better be able to advise you how to proceed.

Participating Frequently
November 9, 2020

Here is the text from MediaInfo from an MP4 recorded with OBS that causes this behavior.  I have tried rendering with 14 to a different format and it didn't have this issue.

 

General
Complete name : E:\Videos\Minecraft-1.16.3\Raw Video\Ep. 1\2020-11-08_19-01-55.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/avc1/iso6/mp41)
File size : 1.23 GiB
Duration : 14 min 14 s
Overall bit rate mode : Variable
Overall bit rate : 12.3 Mb/s
Writing application : Lavf58.29.100

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : @14953367.0 / @6424890.3 / @7662687.7 / Baseline@L4
MultiView_Count : 1 / 1 / 1
HDR format : SMPTE ST 2086, HDR10 compatible
Format settings : 1 Ref Frames
Format settings, CABAC : No
Format settings, Reference frames : 1 frame
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 14 min 14 s
Bit rate : 12.0 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 30.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.193
Stream size : 1.19 GiB (97%)
Writing library : x264 core 157 r2945 72db437
Encoding settings : cabac=0 / ref=1 / deblock=1:0:0 / analyse=0x1:0x111 / me=hex / subme=2 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=6 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=0 / weightp=0 / keyint=30 / keyint_min=3 / scenecut=40 / intra_refresh=0 / rc_lookahead=10 / rc=cbr / mbtree=1 / bitrate=12000 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=12000 / vbv_bufsize=6000 / nal_hrd=none / filler=1 / ip_ratio=1.40 / aq=1:1.00
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Mastering display color primaries : R: x=0.667780 y=0.381660, G: x=0.008080 y=1.247780, B: x=0.162360 y=1.007400, White point: x=1.020640 y=0.713920
Mastering display luminance : min: 109783.9474 cd/m2, max: 46658 cd/m2
Maximum Content Light Level : 17890 cd/m2
Maximum Frame-Average Light Level : 31021 cd/m2
Codec configuration box : avcC

Audio #1
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 14 min 14 s
Bit rate mode : Variable
Bit rate : 314 kb/s
Maximum bit rate : 320 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 32.4 MiB (3%)
Title : Desktop Audio
Default : Yes
Alternate group : 1

Audio #2
ID : 3
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 14 min 14 s
Bit rate mode : Variable
Bit rate : 1 803 b/s
Nominal bit rate : 2 250 b/s
Maximum bit rate : 320 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 188 KiB (0%)
Title : Microphone
Default : No
Alternate group : 1