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Participant
May 4, 2025
Question

black screen on Premiere Elements 2024

  • May 4, 2025
  • 1 reply
  • 130 views

I got a black screen for all the videoclips of my video project when editing them in Premiere Elements 2024. Audio is fine.
I tried restarting the program and rebooting the system, with no results.
I use Windows 11 on a desktop computer

1 reply

John T Smith
Community Expert
Community Expert
May 4, 2025

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html
.
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
.
AMD/ATI Driver https://www.amd.com/en/support
.
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/