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September 18, 2017
Question

Blu Ray Intermittent Playback

  • September 18, 2017
  • 0 replies
  • 155 views

I use a Samsung portable burner model SE-506 with an updated firmware from Samsung.

Until recently I used Pinnacle 15 and had no bother but since I changed to Premier Elements 15 I am having some difficulties.

After editing in PE15, I burn a Bluray disc and this works fine on playback the first two or so times thereafter it registers an error: "No disc in player".  The same thing happens when I reconnect the burner to my laptop.  However, when I play the discs in my domestic Panasonic DVD/Bluray player, there is no problem with any of the discs!

So, it appears that the burner can record PE15 files and plays back two or so times in the Samsung burner then it will not play back in the burner at all nor is it recognised.

I phoned Samsung and they sent me an updated firmware which I have installed but to no avail.

The burner will play back Bluray discs recorded in Pinnacle 15, commercially produced discs and standard DVD's of any sort without any problems.

I use top grade Verbatim or TDK Bluray and DVD discs on a computer which has Intel I7 Quad-core processor and a fresh copy of Windows 10, 64 bit OS.

Please can you help as to why I have this problem with material editied and recorded via PE15 only?

Cheers,

Sonny

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