Bose 35 headset not working with Elements 2021 on Mac M1

Forum|Forum|3 years ago
June 30, 2022
1 reply
204 views

Hello, I am having trouble using my Bose 35 headset with Premier Elements 2021. When I add it to output, the sound of the recording is in slow motion. When I change the Default Audio Input to "No Input" I cannot control the sound volume on my computer (Macbook Pro M1) Please advise. Thanks.

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Bill Sprague

Community Expert

You asked the same question in another topic. I have a Bose headset and have not had your issue. Nor do I recall ever seeing your question on this forum so my guess is that you have something unique in your system. So my answer, repeated below, is to try to contact Adobe techs.

"If you are using a current version and since the M1 is relatively new, I think you should try starting an online troubleshooting session with Adobe. https://helpx.adobe.com/contact.html?rghtup=autoOpen "

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LLNAuthor

Participant

Sorry, I misunderstood you. The link you gave me is for a page with many links and I wasn't sure which one to pick. I thought maybe you meant open a new ticket, which is what I did here.

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LLNAuthor

Participant

There are too many links on this page and I can't find one that says tech support https://helpx.adobe.com/contact.html?rghtup=autoOpen

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