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December 9, 2016
Question

Bought Premiere Elements 14 last year, can't locate program

  • December 9, 2016
  • 2 replies
  • 184 views

I bought premier elements 14 last year and have had to uninstall the program due to an error message appearing when I tried to load it up. I want to reinstall it but can't find a link to it anywhere?

Here's the info on the order:

Adobe ID:
Order number:
Order date:26 December 2015
Products ordered:
QtyProduct
1Adobe Premiere Elements 14 (Windows, English)

Thanks,

Joel

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    2 replies

    Ann Bens
    Community Expert
    Community Expert
    December 9, 2016
    John T Smith
    Community Expert
    Community Expert
    December 9, 2016

    Download & Install instructions https://forums.adobe.com/thread/2003339 may help

    -includes a way to go to a page to download Adobe programs if you don't have a disc or drive

    -you will need to enter your original serial number during install for non-Cloud programs

    -or kglad links in reply #1 here https://forums.adobe.com/thread/2241704 may help