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Participant
June 6, 2024
Question

Can not open Premiere Elements 15 this morning : windows

  • June 6, 2024
  • 3 replies
  • 260 views

Yesterday it works fine and now it ask to buy or start a trialversion.

Why?

Can somebody please help?

 

 

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3 replies

Legend
June 6, 2024

First try this. Right-click on the app shortcut and select Run as Administrator. Type in your activation number when prompted. It shouldn't ask again.

kglad
Community Expert
Community Expert
June 6, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
Participant
June 6, 2024

Yesterday it works fine and now it ask to buy or start a trialversion.

Why?

Participant
June 6, 2024

It's Premiere Elements 15. 
Can somebody help me?

John T Smith
Community Expert
Community Expert
June 6, 2024

Mac or Windows... if Windows have you done an operating system update?

 

I think you can go to HELP and there is an option to enter your serial number to activate... does that work?