Skip to main content
P
PintoMccool
Participant
August 13, 2022
Question

Can't import a .mov clip into Adobe Premier 2022 but no problems with Adobe Rush

  • August 13, 2022
  • 3 replies
  • 26789 views

Been trying to get Elements 2022 to import a .Mov File on my laptop that was imported from my Iphone 13. It's in 1920x1080 30fps. Ive followed all the instructions I could find on the subject "Hevc" regarding giving permissions, deleting caches folders and such but no luck.

 

I can open the same .mov file with no problems in Adobe Rush, The windows media player and such but no matter what I've done it still wont import to Elements 2022

 

Any ideas?

    This topic has been closed for replies.

    3 replies

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    August 13, 2022

    Have installed the HEVC codec from Microsoft?

    P
    PintoMccoolAuthor
    Participant
    August 15, 2022

    Yes, installed the HEVC from Microsoft and followed an instruction video on giving extra permissions for the Hevc files as well.

    P
    PintoMccoolAuthor
    Participant
    August 13, 2022

    Here's the file info

     

    General
    Complete name : C:\Users\dondo\OneDrive\Desktop\See Cook Eat\Video\Buttery Shrimp\Buttery shrimp.MOV
    Format : MPEG-4
    Format profile : QuickTime
    Codec ID : qt 0000.00 (qt )
    File size : 573 MiB
    Duration : 5 min 12 s
    Overall bit rate : 15.4 Mb/s
    Encoded date : UTC 2022-08-08 05:18:45
    Tagged date : UTC 2022-08-08 05:21:34
    Writing library : Apple QuickTime
    com.apple.quicktime.artwork : (Binary)
    com.apple.quicktime.is-montage : iMovie

    Video
    ID : 1
    Format : HEVC
    Format/Info : High Efficiency Video Coding
    Format profile : Main 10@L5.1@Main
    HDR format : Dolby Vision, Version 1.0, dvhe.08.04, BL+RPU, HLG compatible
    Codec ID : hvc1
    Codec ID/Info : High Efficiency Video Coding
    Duration : 5 min 12 s
    Bit rate : 15.1 Mb/s
    Width : 1 920 pixels
    Height : 1 080 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 30.000 FPS
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 10 bits
    Bits/(Pixel*Frame) : 0.243
    Stream size : 563 MiB (98%)
    Title : Core Media Video
    Encoded date : UTC 2022-08-08 05:18:45
    Tagged date : UTC 2022-08-08 05:21:34
    Color range : Limited
    Color primaries : BT.2020
    Transfer characteristics : HLG
    Matrix coefficients : BT.2020 non-constant
    Codec configuration box : hvcC+dvvC

    Audio
    ID : 2
    Format : AAC LC
    Format/Info : Advanced Audio Codec Low Complexity
    Codec ID : mp4a-40-2
    Duration : 5 min 12 s
    Source duration : 5 min 12 s
    Bit rate mode : Constant
    Bit rate : 256 kb/s
    Channel(s) : 2 channels
    Channel layout : L R
    Sampling rate : 44.1 kHz
    Frame rate : 43.066 FPS (1024 SPF)
    Compression mode : Lossy
    Stream size : 9.43 MiB (2%)
    Source stream size : 9.43 MiB (2%)
    Title : Core Media Audio
    Encoded date : UTC 2022-08-08 05:18:45
    Tagged date : UTC 2022-08-08 05:21:34

    P
    PintoMccoolAuthor
    Participant
    August 13, 2022

    Been trying to get Elements 2022 to import a .Mov File on  my laptop that was imported from my Iphone 13. It's in 1920x1080 30fps.  Ive followed all the instructions I could find on Hevc regarding giving permissions, deleting caches folders and such but no luck. 

     

    I can open the same .mov file with no problems in Adobe Rush, windows media player and such but no matter what I've done it still wont import to Elements 2022

     

    Any ideas? 

     

    Glenn 8675309
    Glenn 8675309
    Legend
    August 13, 2022

    Adobe Premiere Pro and Premiere Elements support MOV files, but MOV is a multimedia container format which contains various types of data encoded using one of several codecs. A MOV file can use MPEG-4, MJPEG, H.264, HEVC, GoPro CineForm, or other video codec for compression. 

    It boils down to missing codecs. 

    https://www.streamingmedia.com/Articles/ReadArticle.aspx?ArticleID=74487

    YOUR EASIEST SOLUTION, BY FAR, AND IT'S FREE, PROVIDED BY ADOBE:

    https://www.adobe.com/express/feature/video/convert/mov-to-mp4

    [text edited by mod]

      P
      PintoMccoolAuthor
      Participant
      August 15, 2022

      I could do this by loading the mov into Rush first, saving the project and then importing into Elements. Im just suprised one can do it and not the other since you would figure they all use the codecs installed on my PC. Its either that, or Adobe Rush has the software to handle the Codec and Elements doesnt. To be honest I was looking to stop using Rush and covert everything into one studio since it had more bells and whistle.  I suppose I could use that link from adobe to just add in a extra step.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices