candid moments kills my pc

Forum|Forum|5 years ago
February 3, 2021
1 reply
1252 views

Hi all

I get that Adobe company doesnt give a damn about any kind of GPU acceleration on this product

I have a high end RTX 2080 GPU and nothing is accelerated .... fine ... Adobe doesnt care but ...opening Candid moments on 1 hour 1080p video uses 29 GB of ram and 100% cpu (16 cores cpu) for 10 minutes of a time. This is unacceptable . I talked with support person and they told me to make a new user account . This is not the solution , why should i make another Windows 10 account ?

Adobe please fix your crappy software

This topic has been closed for replies.

Ann Bens

Community Expert

Candid moments is not accelerated even if you card was on the approved list.

Such a task demands computer power. My cpu jumps to 100 also and memory to about 30 gig.

I am pleased it uses 100% it means it uses all it resources instead of doing half backed processing.

Might want to read the page again on accelerated effects in the timeline.

https://helpx.adobe.com/premiere-elements/using/gpu-acceleration.html

T

Timofte5FBCAuthor

Known Participant

I am not pleased at all that this tool is using 100% of a 16 cores 5 Ghz Cpu for 15 minutes . My computer is almost unusable during this time.Consumes hundreds of extra watts , makes computer unusable during this time , uses almost all my RAM ... a disaster

I gave up and used VLC media player and screenpresso to take 5 snapshots and took me 4 minutes instead of waiting 15 minutes while my PC is boiling

Ann Bens

Community Expert

Could have done that with Elments.

Export image.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded