candid moments kills my pc

Question

Hi allI get that Adobe company doesnt give a damn about any kind of GPU acceleration on this productI have a high end RTX 2080 GPU and nothing is accelerated .... fine ... Adobe doesnt care but ...opening Candid moments on 1 hour 1080p video uses 29 GB of ram and 100% cpu (16 cores cpu) for 10 minutes of a time. This is unacceptable . I talked with support person and they told me to make a new user account . This is not the solution , why should i make another Windows 10 account ?Adobe please fix your crappy software

Ann Bens · Answer

Candid moments is not accelerated even if you card was on the approved list.

Such a task demands computer power. My cpu jumps to 100 also and memory to about 30 gig.

I am pleased it uses 100% it means it uses all it resources instead of doing half backed processing.

Might want to read the page again on accelerated effects in the timeline.

https://helpx.adobe.com/premiere-elements/using/gpu-acceleration.html

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