Cannot install premiere elements

Question

Hello,I want to install premiere elements on my new PC. I removed it from my old PC but now the new PC says that max numbers of computers are using it. This is not the case, I just signed out and removed from my old PC. How can I fix this. Thanks,Morice

John T Smith · Answer

BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNTYou may need to PERSIST or TRY AGAIN to find a support agent with more experienceBe sure to remain signed in with your Adobe ID before accessing the link belowDo be aware that Adobe's staffing is impacted by the virus, so wait times are long.You MUST make sure that your browser does NOT block ads, scripts, or pop-upsYou MUST also allow 'cookies' in your web browser for the link to work.This link will go directly to the chat optionType "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning type in the word Agent without the quote " " markshttps://helpx.adobe.com/contact.html?rghtup=autoOpen- or by telephone https://helpx.adobe.com/contact/phone.html.Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click for more information about scammers https://tinyurl.com/10791730

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