Cannot install Premiere elements 2019

Forum|Forum|4 years ago
August 5, 2021
2 replies
3089 views

Hello

When i start the install, i get an error message telling me the operating system is not supported and/or my browser is not up to date. I have the a fully updated version of windows 10 x64, latest internet explorer 11, Edge.

Any ideas ?

Thanks in advance.

Anders

Error or problem

This topic has been closed for replies.

A

anopeAuthor

Participant

Fixed it by disabling the internet connection, doh ^^

Ann Bens

Community Expert

Internet explorer is no longer supported.

Use a different browser such as Firefox.

P

PMi72

Participant

I use Firefox as default browser and I encounter the very same error. New PC HP Z1 G8 with latest W10 updates... so the issue must be elsewhere. Maybe PE 2019 installation cannot recognize newest W10 versions ?

A

anopeAuthor

Participant

Installing and setting firefox as standard browser did not fix anything.

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