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Inspiring
March 9, 2017
Question

cannot update adobe elements 12 to 12.1

  • March 9, 2017
  • 2 replies
  • 427 views

hi guy i got this problem where i cant update adobe premiere elements 12 i have tried reinstalling the product but still failed some one pls help

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2 replies

Community Expert
March 10, 2017

I don't think that was a critical update.  If 12.0 runs, you should be fine.  If you want to update, consider going to the new version 15. 

Peru Bob
Community Expert
Community Expert
March 10, 2017
Peru Bob
Community Expert
Community Expert
March 9, 2017

What happens when you try?

Inspiring
March 10, 2017

well when i try it just say the update are not successful click on the log file but didn't display any thing

Peru Bob
Community Expert
Community Expert
March 10, 2017

I guess that if you aren't experiencing any problems,

I don't think that was a critical update.  If 12.0 runs, you should be fine.  If you want to update, consider going to the new version 15.

that would be a good solution.