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canon vixia HV30 not recognized

Forum|Forum|5 years ago
February 15, 2021
2 replies
1856 views

I made the mistake of taking some footage with an old Canon Vixia HV30 and now unfortunately I'm not able to save the video to my computer. I was successful on the same desktop about 5-6 years ago running Windows 7 and using Adobe Premier Elements 11. I used a firewire adapter to download the HDV from the Canon. After upgrading the desktop to Windows 10 I didn't have occassion to use the camcorder until now.

Unfortunately while Premier Elements recognizes the camcorder, it crashes everytime I press "pause" on the capture screen. (Yes, I confirmed tha the project settings are for 1080i HDV.) I thought that perhaps using the latest Premier may resolve the issue.

Unfortunately Premier Elements 2021 doesn't even recognize the Canon.

Any suggestions or help in dowloading the video for editing woudl be very helpful Thanks in advance.

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Correct answer John T Smith

I found an old note that may help

Legacy driver http://www.studio1productions.com/Articles/Firewire-1.htm
--ALL versions of Windows from 7 through 10 need the legacy driver!

John T Smith

Correct answer

Community Expert

I found an old note that may help

Legacy driver http://www.studio1productions.com/Articles/Firewire-1.htm
--ALL versions of Windows from 7 through 10 need the legacy driver!

P

PacoinmassAuthor

Participating Frequently

Thx @John T Smith . Will give this a shot.

Ann Bens

Community Expert

Adobe dropped the ability to capture tape footage in Elements a long time ago.

Use this little tool, old but still valid.

HDVSplit

P

PacoinmassAuthor

Participating Frequently

@Ann Bens, thank you for your quick reply. I tried HDVSplit however it doesn't recognize the camcorder. Have enve tried changing the Firewire adapter's driver from the Win 10 Texas Instrument to the adapter's manufacturer's driver however HDVSplit still doesn't recognize the camcorder.

Very frustrating that Elements 2021 implies, through the availability of menu options, that it will capture tape footage. (I understand dropping support, however why include "Add Media" from a camcorder as an option? Or make clear that it won't work for tapes.)

I'm now going to try loading Windows 7 on a virtual machine...hope that can work to capture the footage. And then will remind myself not to use the camcorder!

Ann Bens

Community Expert

Your driver is fine. This should work. I have a HV20.

Might be a faulty firewire cable or connection. Try another cable.

Beware not to connect the camera to the pc when camera is turned on.

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