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mohammada90441315
Participating Frequently
January 6, 2017
Answered

Choppy/Stuttering Playback in Timeline Preview - Premiere Elements 15

  • January 6, 2017
  • 20 replies
  • 127345 views

Hello,

I am experiencing stuttering in the timeline playback on my PC (please see specs):

Radeon Software Version - 16.12.1

Radeon Software Edition - Crimson ReLive

Graphics Chipset - AMD Radeon HD 7700 Series

Memory Size - 2048 MB

Memory Type - GDDR5

Core Clock - 1000 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz

I am using .MOV files shot from my DSLR Nikon D5300 @ 1080p 60fps. I noticed the timeline preview playback is choppy, however when I export the final file the playback is fine when playing it on Windows. I have tried nearly all the Project settings to no resolution. All video card drivers are up to date.

I tried this on my Surface Book laptop with dGPU and it has no problems with the timeline playback stutter, so I am not sure if this is a software issue or hardware issue on my PC.

Any help is appreciated.

This topic has been closed for replies.
Correct answer caroline_edits

Hey there, we've visualized some of these potential solutions in a 2-minute video. There's another option listed in this thread that works too – if you go to your Audio Hardware preferences and set your Default Input to "No Input" that can also improve playback performance.

If that doesn't work for you, try these tricks!

Hope it helps

Caroline

20 replies

Legend
January 25, 2019

When you add your clips to your timeline, is there a yellow orange "render" line above them, along the top of the timeline? If so, this indicates that the program is not able to set the project settings to match your video specs, which can result in poor playback performance and a less than great quality output.

Ideally you should see NO yellow orange or green line above the clips on your timeline until you add an effect or transition to them.

Community Expert
January 25, 2019

RockstarBruski:

(I like your handle.)

1.  This topic is over a year old. 

2.  This is the Premiere Elements forum.  You appear to be asking a Premiere Pro question.  FWIW, I use a high end gamer laptop and have no stuttering with 4K in Premiere Elements.

Steve:

Bruski is using and asking about Premiere Pro.  The "render in to out" process is different in Pro than Render in Elements. It is a choice where you set an "in" and an "out" in a sequence then preview render the selection. 

Inspiring
January 24, 2019

Hi everyone thanks for the tips but I've tried the no input for the audio and changing the uncheck enable accelerated intel h.264 decoding but neither worked for me.  But I've had this stuttering problem for over 5 years and four different very high end computers and versions of Premiere from cs5 up to cc2019 lastest version. 

The computers I use are very high end fast computers (the one I am using now is about 1 year old and has i7, 32GB ram, multiple internal fast samsung pro SSDs (no spinning hard drives) nvidia 1070sc GPU and windows 10 pro with very little other software loaded and few background programs running.

Typically I am using .mts files at 1080p and sometimes 4k but have also tried .mp4 and .mov files at 8 and 10 bit both at 1080p and 4k.  The stuttering can occur anytime either with just one short 1 minute clip without any transitions or effects added or with many clips loaded in with many effects and transitions which of course makes it stutter even worse.  I can press stop and then play and playback will improve for a few seconds but then will stutter again sometimes in a few seconds or sometimes in a minute.

On 4K with 8bit and 10 bit shot on a Panasonic GH5s the video in Premiere stutters both on preview and in the timeline from almost the start and will stutter to the end.  It is very frustrating and time consuming!  I would be interested if anyone is successfully editing high end 4k footage in premiere without experiencing stuttering?

The only thing that helps is if I click "render in to out" and let my entire timeline render and then try to watch it but this sucks having to do it that way. 

I like Premiere's power and variety but I see people editing in Final Cut with Macs similar to my PC's speed that rarely have these stuttering problems on preview and playback.  If this stuttering gets much worse I might have to bight the bullet and switch to Final Cut in the future for my projects.

felixh16392651
Known Participant
June 27, 2018

If the footage is .mp4 & the operating system is Windows, try the following step:

In Preferences > Media > Uncheck "Enable Accelerated Intel h.264 decoding

This solved me the problem !!

Participant
September 17, 2018

@felix   WORKED!!! THANKS!!

Participant
March 7, 2018

This is 2018 here and it's still working. Had the same problem and didn't even had the "No Input" option, but I just changed from Headset mic to microphone.

Didn't think I would find the answer so quickly, specially with my pc here that's not even close to your specs...

Cheers

André_Lévis
Participant
May 17, 2017

(FR) Ce problème est apparu récemment avec element 15 (ENGLISH) This problem just appear on my computer. Just found a solution for the same problem with another adobe software, premiere ce or cs can not remember. sorry for my english, i am french canadian(FR Ce problème m'est apparu après plus d'un an d'utilisation. Voici la solution trouvée par un autre utilisateur. (EN) I have looked at all the things you look, but the problem is in the audio part for me. I go to : Edit/ Preferences/ Audio hardware / Default Input  AND i SELECT "No Input" (Before it was my webcam audio). It seems a synchro problem between the source audio and i do not know what. Hope this will help you,

André Chapdelaine

Participant
May 19, 2017

Thank you. This actually fixed the issue for me and I've been looking for a solution for months. I went into Edit > Preferences > Audio Hardware and then changed Default Input to "No Input." It was set to the input of my sound card, which currently has no device plugged in to it. Not sure why that would cause it, but as soon as I changed this I was able to preview the video file with no stutter in the playback.

bunrongu84024879
Participant
August 7, 2017

it worked for me!!!
Thank you n2oinferno

Legend
January 7, 2017

Something is definitely wrong somewhere -- but based on what you've told me, I don't know what it is.

mohammada90441315
Participating Frequently
January 9, 2017

Anyone have any suggestions on how this can be fixed? I was really hoping to use my PC for editing

Adobe Employee
January 11, 2017

Hi,

Can you please check the following options settings in Premiere Elements -

1. Right click on video(monitor panel) and check the playback settings in Premiere elements - It should be Automatic

2. verify playback after deselecting "use Hardware acceleration" option in Edit - Preferences - General menu

Thanks,

Pankaj Gauba

Legend
January 7, 2017

Are you saying that the Premiere Elements PROGRAM is installed on your second hard drive (the Samsung SSD)?

Because that certainly is not going to work. Premiere Elements must be on your C drive.

mohammada90441315
Participating Frequently
January 7, 2017

I've reinstalled the Adobe Premiere Elements program to my C: drive and have tried using the video file from both the SSD drive and C: drive and still have the issue.

Peru Bob
Community Expert
Community Expert
January 6, 2017

Hard drive: How many, what kind, how full, and what is on each (if more than one)?

mohammada90441315
Participating Frequently
January 7, 2017

Thanks for the replies. Here are some more details with screenshots:

File I am using:

When I drag the file to the timeline there is no orange/green bar indicating the render issue:

As soon as I hit the Render button, the file immediately starts playing choppy in the timeline preview:

Project Settings I have tried include AVCHD 1080p60, DSLR 1080p30, HD 1080i30 among other settings all which have no resolved the problem.

I have two harddrives on this PC.

1. Seagate Desktop HDD ST2000DM001 2TB 64MB Cache SATA 6.0Gb/s 3.5" (Windows 10 installed on this 1.42 TB Free)

2. Samsung SSD PM830 256GB (Adobe Premiere Elements and my videos are on this drive 224GB Free)

Thank you again for your help.

Legend
January 6, 2017

Something odd is going on -- but based on what you've told me, I have no idea what it is.

You've certainly got more than enough power to play this video and your settings are all right. Playback should be a breeze. I have a similar processor and I can even play 4K without so much as a hiccup.

There must be something in your computer's configuration that's interfering with the playback.

Legend
January 6, 2017

Does the first clip you add to your timeline have a yellow-orange "render" line above it? That would indicate that the program has NOT properly set up the project settings to match your video (common with MOV files), and that is resulting in inefficient playback.

Look under the program's Edit menu and select Project Settings. What settings are listed on the General page?

mohammada90441315
Participating Frequently
January 6, 2017

I actually do not even have a orange or green line. I have tried multiple project settings Including everything in the AVCHD and DSLR folders. When I hit render the file just plays with no indicative colored line.  I can confirm  the file is 1080p at 59.94 fps.

Participant
May 6, 2020

This actually worked when I thought it wouldn't. This is still an ongoing issue as I am writing about it in 2020. Give it a try if you are having this problem.