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Participant
November 14, 2024
Question

Clear Cache doesn't appear to be working

  • November 14, 2024
  • 1 reply
  • 322 views

I have a bunch of very large files in the Media Cache Files folder.   Within the Video Editor, I tried going to Edit > Preferences > Media and using the Clean Now button but the files are still present.  What am I missing?

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1 reply

Ann Bens
Community Expert
Community Expert
November 14, 2024

Which version? OS?

Delete manually.

guitarjimAuthor
Participant
November 14, 2024

Premiere Elements 2020 on Windows 10.

 

Thank you.

Ann Bens
Community Expert
Community Expert
November 18, 2024

What kind of large files. They should be all very small.

Post screenshot with folder structure also showing.