Colors not displaying correctly, Premiere Elements 2022

Forum|Forum|4 years ago
January 12, 2022
3 replies
329 views

I recently installed Premiere Elements 2022. On the initial install, the colors were not displaying correctly on my imported media. After reading a similiar community post, I updated and installed a new GPU driver. This fixed the problem at the time. I was able to import, edit, and export normally.

I go back into the program today, and the same problem comes back. I searched for updates on the GPU, and my driver was up-to-date. I restarted the computer, and still no fix.

IOS Windows 10 21H1

GPU Intel UHD Graphics 620

Video shot on iphone

This topic has been closed for replies.

C

compucatsoftware

Participating Frequently

I just installed Premier Elements 2022 today and have the same color issues.

I updated the laptop drivers NVIDIA 1060 6gb ram

cpu intel 8750 32 GB RAM 1TB SSD and 2TB HDD

I was running the 2019 version fine with no color issues.

John T Smith

Community Expert

One more idea "Video shot on iphone"

Convert the video and see if the converted video plays properly https://handbrake.fr/ open source transcoder/converter

If that doesn't work, I don't have any other ideas... I have an nvidia MSI GeForce GTX 1650 video card so the Intel video function inside my i9 CPU is disabled

John T Smith

Community Expert

Has Win10 updated between working and not working?

Did you go to Intel to check for a driver update?

https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family

jasons54130757Author

Participant

No, windows 10 did not update in between.

I did go to the link you provided, and there were 2 updates not related to graphics. I installed them anyway, and restarted the computer. Still no fix. I verified that the media is not corrupted; the file plays normally in Windows Media Player.

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