Skip to main content
A
Anonymous
August 25, 2020
Question

computer crashed

  • August 25, 2020
  • 1 reply
  • 155 views

Hello All,

My computer crashed and had to get a new OS.  Its a mac pro and I had 2018 Photoshop elements & premiere.

How do I go about reinstalling it from the key code on my card that thankfully I saved?

 

Thank you in advance for your help.

 

This topic has been closed for replies.

1 reply

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
August 25, 2020

Try the option here that explains how to get an installation file from your Adobe account.

 

https://helpx.adobe.com/download-install/kb/downloaded-older-app.html

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices