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A
andih71325218
Participating Frequently
February 11, 2018
Question

Corrupted Audio Rendering PE 14

  • February 11, 2018
  • 4 replies
  • 735 views

Hi Evrybody.

I am using PE 14 with El Capitan.

Everything went flawless except with the last video project.

If try to render the video I get very nice video, but the audio is some kind of robotic noise.

I never had this issue before.

I did try to check for diffrent options in redering, also did try to render to diffrent HDs.

Nothing helps!!

Why is the Output of the audio corrupted now?

May it helps to know that I use audio tracks out of Logic X by Apple .wav 44.1 khz / 16 Bit / Ditherd.

Any help is welcome becasue we want to publish the project.

Thanks for your help.

AO

    This topic has been closed for replies.

    4 replies

    S
    Steve Grisetti
    Legend
    February 13, 2018

    Even when you created a project exclusively using video from the Lumix?

    Can you open one of the MP4s you output from Premiere Elements in MediaInfo and then cut and paste the COMPLETE MediaInfo report to this forum (both video AND audio)?

    Also, what happens if you post an MP4 you output from Premiere Elements to YouTube? Does it still sound weird? Can you post a link to that video so we can hear it ourselves?

    A
    andih71325218Author
    Participating Frequently
    February 14, 2018

    If I use Video by the Panasonic Lumix only it works.

    I did try the same session, mixing videos from my Huawei cellphone and from the Lumix FZ200, in DaVinci Resolve and it worked flawless....

    I will cut it form scratch in DaVinci Resolve.

    S
    Steve Grisetti
    Legend
    February 13, 2018

    Clearly the program isn't matching the specifications of your video from the Nova 2. The Nova 2 is also creating video with a variable frame rate, which can also be problematic.

    But the video from the Lumix is pretty standard. I'm surprised it's giving you problems. What happens if you start a new project and use only video from the Lumix?

    Neither of the MediaInfo reports you posted includes information on the audio for these files, however.

    Also, try uninstalling Premiere Elements and reinstalling it. (You won't lose any work in progress.) It's possible a recent OSX patch has corrupted something. You're still on El Capitan, which is a good thing, as far as Premiere Elements 14 is concerned. But Apple is chasing a lot of vulnerability issues lately. It's certainly possible they overwrote an important codec.

    A
    andih71325218Author
    Participating Frequently
    February 13, 2018

    Did try the reinstall same problem occour.

    S
    Steve Grisetti
    Legend
    February 12, 2018

    Actually, the settings page I need to see is under Edit/Project Settings/General. You've posted a picture of the preferences page, not the settings page.

    Meantime, while you are in the preferences, uncheck the option to use Hardware Acceleration.

    It would also help if you would open one of the videos from your phone in the free download MediaInfo. In MediaInfo, set the View menu to Text and then copy and paste the report it generates to this forum.

    A
    andih71325218Author
    Participating Frequently
    February 13, 2018

    Thanks for the advice.

    I try my best.

    This is the General-Info Pane from the Projects Setting.

    This is the Video Info by the Huawei Nova2:

    Video

    ID                                            : 1

    Format                                    : AVC

    Format/Info                             : Advanced Video Codec

    Format profile                         : Baseline@L4.0

    Format settings, CABAC         : No

    Format settings, ReFrames     : 1 frame

    Format settings, GOP                     : M=1, N=31

    Codec ID                                 : avc1

    Codec ID/Info                            : Advanced Video Coding

    Duration                                 : 2mn 51s

    Source duration                          : 2mn 51s

    Bit rate mode                            : Variable

    Bit rate                                 : 16.0 Mbps

    Width                                    : 1 920 pixels

    Height                                   : 1 080 pixels

    Display aspect ratio                     : 16:9

    Frame rate mode                          : Variable

    Frame rate                               : 29.807 fps

    Original frame rate                      : 30.000 fps

    Minimum frame rate                       : 21.935 fps

    Maximum frame rate                       : 46.973 fps

    Color space                              : YUV

    Chroma subsampling                       : 4:2:0

    Bit depth                                : 8 bits

    Scan type                                : Progressive

    Bits/(Pixel*Frame)                       : 0.259

    Stream size                              : 326 MiB (99%)

    Source stream size                       : 326 MiB (99%)

    Title                                    : VideoHandle

    Language                                 : English

    Encoded date                             : UTC 2018-02-06 17:00:09

    Tagged date                              : UTC 2018-02-06 17:00:09

    Color primaries                          : BT.709

    Transfer characteristics                 : BT.709

    Matrix coefficients                      : BT.709

    mdhd_Duration                            : 171863

    This is the Video Info by the Pnanasonic Lumix Fz 200:

    Video

    ID                                       : 1

    Format                                   : AVC

    Format/Info                              : Advanced Video Codec

    Format profile                           : Baseline@L3.1

    Format settings, CABAC                   : No

    Format settings, ReFrames                : 2 frames

    Format settings, GOP                     : M=1, N=6

    Codec ID                                 : avc1

    Codec ID/Info                            : Advanced Video Coding

    Duration                                 : 3mn 2s

    Bit rate mode                            : Variable

    Bit rate                                 : 8 204 Kbps

    Maximum bit rate                         : 16.8 Mbps

    Width                                    : 1 280 pixels

    Height                                   : 720 pixels

    Display aspect ratio                     : 16:9

    Frame rate mode                          : Constant

    Frame rate                               : 25.000 fps

    Color space                              : YUV

    Chroma subsampling                       : 4:2:0

    Bit depth                                : 8 bits

    Scan type                                : Progressive

    Bits/(Pixel*Frame)                       : 0.356

    Stream size                              : 179 MiB (98%)

    Encoded date                             : UTC 2018-02-06 17:56:56

    Tagged date                              : UTC 2018-02-06 17:56:56

    Color primaries                          : BT.709

    Transfer characteristics                 : BT.709

    Matrix coefficients                      : BT.709

    I see they have diffrent frame rates... let me guess ....this calls for trouble?

    Cheers and thanks again.

    A.O

    S
    Steve Grisetti
    Legend
    February 11, 2018

    What happens if you add any other WAV audio? Or if you use the audio that's included in your camcorder's video?

    In short, can you determine if the issue is unique to that Logic X audio or if any audio gives you the same output?

    BTW, which output settings are you using?

    A
    andih71325218Author
    Participating Frequently
    February 12, 2018

    Thanks for your help.

    1. Other Audio

    Still corrupted but the burst noise is in this case only on the left of the two stereo channels.

    In other words it has nothing to do with the logic files.

    You also need to know that the logic files always worked.

    Just 3 days ago another video worked just fine.

    2. Render Settings.

    720 HD - 1280x720

    Codec: H.264

    Framerate 25

    Audio: AAC 160 kBit 48 khz

    Bitrate: 6 Mbits

    What the heck is going onthe video plays back fine in PE14 just the rendering fails.

    Cheers

    AO

    S
    Steve Grisetti
    Legend
    February 12, 2018

    The general rule of thumb is if something used to work and suddenly doesn't, a recent update is usually to blame.

    I assume you're using Mac's Quicktime player to play your output. Do you get the same result if play back your output in the free VLC Media Player?

    There is certainly nothing in Premiere Elements for Mac that I've experienced that will corrupt audio.

    BTW, if you look under the program's Edit menu, what is listed on the General page under Project Settings?

    And what model of camcorder is your video coming from? What is this video's resolution and format?

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