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H
HeyitsMK
Participant
June 8, 2020
質問

Crashing [branched and renamed]

  • June 8, 2020
  • 返信数 2.
  • 363 ビュー

Elements is crashing all the time. Keeps freezing. Pointless. Also, the big "FREE TRIAL" all over the video doesn't help. Doesn't make sense. 

このトピックへの返信は締め切られました。

返信数 2

Mohammad Tahseen
Adobe Employee
Mohammad Tahseen
Adobe Employee
June 16, 2020

What are the RAM and processor details. I agree with hard drive free space. How are other programs running in the system geenrally?

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
June 8, 2020

What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

H
HeyitsMK作成者
Participant
June 11, 2020
I have no idea. I have an HP Spectre 360. And now the app won't load. It
did earlier today. Why is this happening? It keeps getting worse? Do I have
to pay $99 for it to actually work?
B
Community Expert
Bill SpragueCommunity Expert
Community Expert
June 11, 2020

If it worked earlier, it may be that some fragment of the program failed to close and is "stuck" in memory.   Try rebooting your computer. 

 

(No, you do not have to spend $99.  The trial software is free and is the same as what in buy.  In fact, what you buy is only the serial number or license to use it past the trial period.)

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