Crashing [branched and renamed]

Forum|Forum|5 years ago
June 8, 2020
2 replies
362 views

Elements is crashing all the time. Keeps freezing. Pointless. Also, the big "FREE TRIAL" all over the video doesn't help. Doesn't make sense.

Crash

This topic has been closed for replies.

Mohammad Tahseen

Adobe Employee

What are the RAM and processor details. I agree with hard drive free space. How are other programs running in the system geenrally?

Peru Bob

Community Expert

What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

H

HeyitsMKAuthor

Participant

I have no idea. I have an HP Spectre 360. And now the app won't load. It
did earlier today. Why is this happening? It keeps getting worse? Do I have
to pay $99 for it to actually work?

B

Bill Sprague

Community Expert

If it worked earlier, it may be that some fragment of the program failed to close and is "stuck" in memory. Try rebooting your computer.

(No, you do not have to spend $99. The trial software is free and is the same as what in buy. In fact, what you buy is only the serial number or license to use it past the trial period.)

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