Skip to main content
G
gary_broughton
Participant
May 7, 2019
Question

Elements 14: won't download the photo or video editing tools [was: Gary]

  • May 7, 2019
  • 1 reply
  • 317 views

Hi,

I have Premier Elements 14 and it wont download the photo or video editing  tools.

[Discussion moved from Photoshop Elements to Premiere Elements]

    This topic has been closed for replies.

    1 reply

    S
    Steve Grisetti
    Legend
    May 7, 2019

    I don't understand the question.

    Are you having trouble downloading and installing the software?

    G
    gary_broughtonAuthor
    Participant
    May 7, 2019

    Sorry Steve for not explaining correctly  I have had V14 for a few years

    and it has worked great for a long time.  At the moment the main

    program, the external editor and the organiser all load ok but the photo

    and video editing workspace will not load.

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    May 8, 2019

    The program didn't change.  Something on your computer did.  Without knowing more about your situation, the first guess is that you are out of RAM or disk space.   Something like a virus protection program could be consuming RAM. 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices