Elements 15 - can't open Premiere
Can't open Premier. Hangs during splash screen.
Windows 7, SP1 - 64 bit
AMD II X4 630 2.80 GHz
6.0 GB RAM
Error log:
Log Name: Application
Source: Application Error
Date: 2/6/2017 11:40:03 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: jane-HP
Description:
Faulting application name: PhotoshopElementsOrganizer.exe, version: 15.0.0.0, time stamp: 0x57cd427e
Faulting module name: dvamarshal.dll, version: 8.0.0.0, time stamp: 0x535f7c68
Exception code: 0xc0000005
Fault offset: 0x000000000000ab79
Faulting process id: 0x994
Faulting application start time: 0x01d280978a64e212
Faulting application path: C:\Program Files\Adobe\Elements 15 Organizer\PhotoshopElementsOrganizer.exe
Faulting module path: C:\Program Files\Adobe\Elements 15 Organizer\dvamarshal.dll
Report Id: e7fe41a6-ec8a-11e6-8f1b-78e7d1c8cfdb
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-02-06T16:40:03.000000000Z" />
<EventRecordID>151726</EventRecordID>
<Channel>Application</Channel>
<Computer>jane-HP</Computer>
<Security />
</System>
<EventData>
<Data>PhotoshopElementsOrganizer.exe</Data>
<Data>15.0.0.0</Data>
<Data>57cd427e</Data>
<Data>dvamarshal.dll</Data>
<Data>8.0.0.0</Data>
<Data>535f7c68</Data>
<Data>c0000005</Data>
<Data>000000000000ab79</Data>
<Data>994</Data>
<Data>01d280978a64e212</Data>
<Data>C:\Program Files\Adobe\Elements 15 Organizer\PhotoshopElementsOrganizer.exe</Data>
<Data>C:\Program Files\Adobe\Elements 15 Organizer\dvamarshal.dll</Data>
<Data>e7fe41a6-ec8a-11e6-8f1b-78e7d1c8cfdb</Data>
</EventData>
</Event>
