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sincere_shape6C15
Participant
February 22, 2019
Answered

Elements 2019 - GoPro 7 Video - No Codec

How do I load my Gopro 7 videos into Premiere Elements 2019?  Windows 10 64bit....It just says no supported Codec...how could adobe not include that?

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    Bill SpragueCorrect answer
    Community Expert
    February 22, 2019

    Sorry for the bad news, but neither Adobe nor Microsoft offer the H.265 codec.  Apparently neither believe in it.  If you have an Apple machine, H.265 is provided in the OS.

    The links I posted earlier provide GoPro's point of view. 

    Your choices are limited to converting the H.265 to H.264 or finding another editing system.

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    10 replies

    Steve Grisetti
    Legend
    February 22, 2019

    As we've said, Premiere Elements does not work with the H.265 codec. I don't know what Adobe's motivation is.

    FWIW, CyberLink PowerDirector costs about the same and does offer full support for H.265 video.

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    Steve Grisetti
    Legend
    February 22, 2019

    Depends on what the codec is and, to a certain extent, what operating system you're working with.

    Open one of your GoPro videos in the free download MediaInfo. In MediaInfo, set View to Text and then copy the report that is generated and paste it to this forum. Once we know your video's specs, we can better recommend how to proceed.

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      Community Expert
      Bill SpragueCommunity Expert
      Community Expert
      February 22, 2019

      Steve is right.  The answer will be in Mediainfo.

      Relevant links from GoPro might also help.

      https://gopro.com/help/articles/block/hevc

      https://gopro.com/help/articles/how_to/how-to-convert-gopro-hevc-videos-to-h-264-using-handbrake

      And a tutorial:

      Hero6 footage not working? Here's why and how to fix it – HEVC H265 explained - YouTube

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