Elements organizer 2024 file, import, basically everything unresponsive

Hello Adobe Community,

I've encountered a persistent issue that seems to be affecting many of us. My problem began when I deleted some pictures, after which the program could no longer locate them. More troubling is the file menu becoming unresponsive. Interestingly, if I perform the **Ctrl + Alt + Delete** sequence and open the Task Manager, I can momentarily access the menus and import functions. However, once I navigate away, the issue reoccurs until I repeat the process.

In an attempt to resolve this, I've deleted all my catalogs and ensured that my **AMD graphics card** is set as the priority for graphics display, but the problem persists. I've gone through the process of uninstalling and reinstalling the software about five times, with no success. I even tried uninstalling my graphics software and installing only the driver, yet the issue remains.

I discovered that if I remove the graphics card software entirely and run the system on the default settings, the menus and other features work correctly. This leads me to believe there may be a compatibility issue between Adobe's software and various graphics cards.

I've invested $100 in this program, primarily for the organizer feature, which I'm unable to use, although the editor works fine. Has anyone else experienced this, and if so, have you found a workaround?

Thank you for any assistance you can provide.