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brianb85806895
Participant
April 10, 2020
Question

Elements trashed my project?

  • April 10, 2020
  • 2 replies
  • 221 views

Upgraded from Free Trial to paid version, and apparently the thanks I get is my project trashed. 10 video tracks painstakingly aligned to a music track. After the upgrade, all video assets were randomly repositioned in the timeline by an average of 15-30 seconds, making the video now useless. Is there a way to undo this feature? Thank you in advance.

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2 replies

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Community Expert
Bill SpragueCommunity Expert
Community Expert
April 10, 2020

"The paid version is identical to the free trial except that its save and render features are enabled. "

 

Steve,

 

When this comes up I have been posting that everything is the same.  Which "render" does not work.  Timeline or output?  And, "Save"?  With the trial, is it true you can't start a project today, save it and work on it again tomorrow?   That doesn't sound right but I don't know how to test it since mine is fully installed.  

 

Bill

 

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    Steve Grisetti
    Legend
    April 10, 2020

    I know of no reason this would happen. The paid version is identical to the free trial except that its save and render features are enabled. 

     

    Try opening one of your auto-save backups in the Adobe Premiere Elements Auto-Save folder in the same directory in which you've saved your project.

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