Error message- The project appears to be damaged, it cannot be opened.

Forum|Forum|8 years ago
January 8, 2018
4 replies
569 views

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S

Steve Grisetti

Legend

It's unlikely reinstalling will help -- but it sure won't hurt.

If you can't open the project file because it is corrupted, it might be worth trying to open one of your most recent Auto-Saves.

joannel3652Author

Participating Frequently

So, any chance reinstalling will help? Your thoughts?

joannel3652Author

Participating Frequently

Ok, sorry and thanks.

S

Steve Grisetti

Legend

What exactly are you doing when this message appears?

Which version of the program are you using on what operating system?

Are you trying to open the project in the same version of the program in which it was created?

joannel3652Author

Participating Frequently

I have a feeling that it got corrupted when I updated my Operating system. That's what an Adobe rep thinks. Anyone know how to go back to my old version? And will that restore my file?

Peru Bob

Community Expert

Please answer Steve's questions:

What exactly are you doing when this message appears?
Which version of the program are you using on what operating system?
Are you trying to open the project in the same version of the program in which it was created?

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