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M
marvincollier
Participant
February 10, 2020
Question

Error Message: This type of file is not supported, or the required codec is not installed.

  • February 10, 2020
  • 2 replies
  • 340 views

I have downloaded two cassettes , one after the other from a Sony TRV900E PAL camcorder.  When inputting into Premiere Elements 10 , it accepts the first but gives error message: This type of file is not supported, or the required codec is not installed.  Does anyone have a solution.

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2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
February 10, 2020

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:

MediaInfo

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
February 10, 2020

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Premiere Elements forum so that proper help can be offered.

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