Export Error

Forum|Forum|4 years ago
July 12, 2021
2 replies
562 views

every time I export a movie, regardless of resolution, frame and length, the following information is displayed: error compiling the file. Unknown error. I have a lot of disk space. The problem has been appearing for several days. Please help.

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HOTELECHOMIKE

Inspiring

So that the good folks here can help you:

Which version of Premiere Elements are you using?
Mac or PC & which version of the operating system?

It sounds as if export used to work for you - has anything on your system changed recently (like some update to the operating system)?

K

Krzysztof5CECAuthor

Participant

I use premiere elements 2021 on PC with Win 10. Last update was yesterday, and I think two weeks ago. After last update nothing change.

S

Steve Grisetti

Legend

Sony makes a lot of products. It's hard to give specific advice without specific information.

What type of Sony is it? I assume you mean it's a camcorder.

Is it tape-based or hard drive? If it's tape-based, how did you get the video from the camcorder to your computer as an MP4?

S

Steve Grisetti

Legend

What is your source video's resolution, format and frame rate and what device is it coming from?

K

Krzysztof5CECAuthor

Participant

One is from drone witch record 4k 30fps, second one is from Sony 7ii with record in fhd 30 fps. Every one is mp4

K

Krzysztof5CECAuthor

Participant

Sony records in 1440x1080 with 25fps. It's mp4

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