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Export Error Message in Premiere Elements 2023

Forum|Forum|3 years ago
November 14, 2022
6 replies
5302 views

I am trying to export a video file in Premiere elements 2023. I get an error message when trying to export.prel file to mp4. "An internal error has occurred. Check if there is enough space on the disk." Thereis planty of space on my hard drive, and I slo tried to eport to a large flash drive with no success. I opened and closed the program as well with no success.

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Correct answer Bill Sprague

"Several gigs" is not enough space. A rule of thumb is that you should consider keeping about a third of the disk available. Rendering and exporting requires a lot of space for temporary files. How big is your drive?

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Tim28726842xuh3

Participant

I had this problem today . Short version - premier elements did not like one of the videos. I re-encoded it with Handbrake (though I already had) and it worked.

The way I worked out what the problem was, I watched the progress bar and used that to work out approximately how far into the video the problem was. 14% of 276 seconds pointed me approximately at the video in question. I removed it from the project, encoded again, and it worked. That's when I re-encoded the video and it worked fine.

Adobe should really give more detail. Even if they just logged the error details and told you where the log was that would be invaluable, plus more detailed messages.

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NICHOLAS30415319w74r

Participant

Excuse the newbiee here,

But how exactly can I re-encode a video? I think I'm having the same issue as my project contains 4k 30fps, and 4k slo mo at 120fps. I constantly get an error on disk space - though I know this isn't the issue.

I am currently trying to export the project minus the 4k 120 fps footage to see whether that resolves the issue.

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Steve Grisetti

Legend

Premiere Elements can not handle well 4K video at frame rates greater than 30 fps.

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Walt_Lemke

Participating Frequently

I'm now getting the same error. Odd thing is that I loaded a project from last week that exported with no problems and now that same project gets the "not enough space error" (it's not a big project only 3 minutes). There is plenty of disk space (even tried saving to a different drive). I then tried using the preset MP4-H264 settings and I get the same error on the project that worked last week. This is getting extremely frustrating for a problem that Adobe has known about for 6 months.

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Walt_Lemke

Participating Frequently

After trying several different scenarios with just a few still images, I think I've isolated what is causing my problem(s?). I have a background image on track 1 and on track 2 and 3 I have to vertical images. I wanted the two vertical images to "slide in" from the sides and then "slide out". Easy enough with keyframes on the motion. And that is what causes the export error. If I only have one image with key frames, it works, but with two images with key frames in the same scene it gives me the "internal error - not enough disk space" error.

The odd part is that this worked under the Trial Version just a week or two ago (I tested with a 10+ minute slide show with multiple occasions of two vertical images in the same scene - as well as horizontal pictures and a few short videos). The output had the "trial version" watermark, so when I opened the same project and tried to export without the watermark this week (after purchasing the license), then I started getting this error. I do remember Adobe pushed out an update to Premiere Elements last week; I wonder if this update "broke" something.

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Walt_Lemke

Participating Frequently

One additional item - if I get the error once, it will continue to happen even if I remove all the images with key frames and just have still images. I have to close Premiere Elements and restart it for the error to stop occurring.

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thomas5F8E19350911

Participant

Hello, I have the same problem. My clip is 40 sec. long. Memory requirement 140 MB. I have enough disk space and RAM. Premiere elements 2323. However, the clip cannot be saved, indicating that there is not enough storage space or an internal error. This appears to be a bug.

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Carlo26034494cdgt

Participant

Me the same problem when I exported my file in custimez mode (mpeg)......

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Vincent27127861hikz

Participant

I am having the same problem. The Adobe prelim file is 880 kb. It has about 145 pictures and 7 short mp4 video clips.

The combined mp4 file is to be about 1.2 gb. Unfortunately I get the check to see if there is enough space on the disk message. I have over 200 gb storage space available?

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Vincent27127861hikz

Participant

My video is about 13 minutes 30 seconds.

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Steve Grisetti

Legend

How long is your movie and how much free space is on your hard drive?

What happens if you output a five minute movie?

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Preda27645800oi12

Participant

I do not recommend this program. Big problem with export. Only in two cases did it export two movies of one hour each, then it didn't work at all and I had to select QUICK EXPORT, but that way it loses quality. I like the menu and the settings, but it spoils the EXPORT. Until a month ago, I had PREMIERE ELEMENT 11 and it did not give such errors. It makes your hair white... And how do you recommend us to divide the film into several parts?!... We gave money to use it with the hope that it is good. Give us a concrete solution to solve the problem!

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Steve Grisetti

Legend

Thanks for the recommendation, Preda. Do not buy the 10 year old version of the program. Got it. Thanks.

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