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Participant
May 16, 2021
Question

Exported Video Not Same Content As Timeline Preview

  • May 16, 2021
  • 2 replies
  • 374 views

Hello all,

Intermediate PE user here. 1st time with this experience. Video is built and looks great in Timeline. Even preview in Export (Quick or other no difference) looks great. 

 

Once exported, final video includes clips that were trimmed off and does not include other clips visible during Timeline or preview.

 

No clue how to proceed. Please help!

 

KMB

This topic has been closed for replies.

2 replies

Amit Kumar Gupta
Adobe Employee
Adobe Employee
May 19, 2021

Which OS you are working on?

Can you try the same in a new project to check if this is happening with you in all the projects.

If you can, please Archieve and share the project as well. It will help me to verfiy the issue. 

Community Expert
May 16, 2021

That is very not normal!   If it were me, I would try several things.   If appropriate, I would "render" the preview.  I would close and open the project.  I would try a "Save As" to a new project name, close the program and reload the new copy and try.  I would also try some different adjustments to the export settings.   Of course, rebooting the computer might help.   

One remedy that I've yet had to do is to reset the preferences.   When other Adobe apps have odd, unexplainable behavior, a solution that sometimes works is holding down the Alt key or Shift+Alt keys while you start the program.  That is supposed to reset all preferences to the original.  https://helpx.adobe.com/uk/premiere-elements/using/preferences.html#:~:text=To%20restore%20default%20preference%20settings%20and%20plug%2Din%20cache%20at,when%20the%20splash%20screen%20appears.

 

Legend
May 17, 2021

BTW, where do these clips that are trimmed off appear?

 

If they appear during transitions, there's a reasonable explanation.

Community Expert
May 17, 2021
quote

If they appear during transitions, there's a reasonable explanation.

Steve,

Please share what that resonable explanation might be!