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Participant
July 13, 2017
Question

Exporting video

  • July 13, 2017
  • 2 replies
  • 286 views

i am trying to export a video my son created and it starts by saying rendering media and then after two minutes pops up with error compiling media unknown error what do i do about this?

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    2 replies

    williebegoode
    Participating Frequently
    July 14, 2017

    One workaround you might try is to download a free video converter app and convert your video to a format you've had success with using Premiere Elements in the past.

    If you provide us with the full information about your video, we may be able to help without having to convert the video.

    Community Expert
    July 13, 2017

    sams86344275  wrote

    i am trying to export a video my son created and it starts by saying rendering media and then after two minutes pops up with error compiling media unknown error what do i do about this?

    Please provide A LOT more detail. 

    Legend
    July 13, 2017

    What operating system do you have? What processor does your computer have with how much RAM?

    What model of camcorder is your original video coming from?

    How long is your video project?

    Which Export & Share template are you using?