Skip to main content
C
Chris375903784kgt
Participating Frequently
May 23, 2024
Question

File importer detected an inconsistency

  • May 23, 2024
  • 3 replies
  • 2987 views

I'm using Premier elements 2024. I'm doing a 2-hour long video project with just over 600 clips. Every time I open the project I get an error message saying that there is an file structure inconsistency detected. It does not state any info at all as to what file is causing the inconsistency. My first question is how do I find out which file or files are creating this inconsistency in structure?

 

[Typo in title edited by moderator]

    This topic has been closed for replies.

    3 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    May 28, 2024

    What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

    Is there enough free hard drive space?

    C
    Chris375903784kgtAuthor
    Participating Frequently
    May 29, 2024

    I only use one drive for both the original files and the project. It is an SSD drive. It's capacity is 1 TB. All of the programs, apps and Windows OS are on this same drive. It has 170 GB free space remaining. Again, this error occurs simply when loading the project.

    C
    Chris375903784kgtAuthor
    Participating Frequently
    June 5, 2024

    Isn't there anyone who can help me? I am simply trying to find out how to determine which file is causing the inconsistency.

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    May 23, 2024

    What is the origin of those files?


    Post screenshots of MediaInfo info in Treeview on footage used,

    MediaInfo

    C
    Chris375903784kgtAuthor
    Participating Frequently
    May 23, 2024

    It may be a few hours until I can post that. All of these files are on the same SSD drive as the project. They are all MP4 files. I would like to know that several of the clips were shot in 60 FPS and the rest were shot in 29.95. The project settings have converted them all to 29.95 for export and they successfully export.

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    May 23, 2024

    Only need one file.

    Didn't answer my question: what is the origin: camera, phone ???

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 23, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community bugs">
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices