För många inloggade

Forum|Forum|4 years ago
December 26, 2021
3 replies
192 views

Jag försöker komma in på premiere men det står att jag har för många aktiva datorer, men på hemsidan står det att jag inte har några aktiva enheter? Försökt med ett inaktivera en dator men det hjälper inte? Hur ska jag göra?

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B

Bill Sprague

Community Expert

If it were me, I would try a chat session with Adobe customer support.

https://helpx.adobe.com/contact.html?rghtup=autoOpen

Peru Bob

Community Expert

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser) and only ask to have your activations reset:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html