Getting HEVC to work in Premiere Elements 2021

Forum|Forum|3 years ago
August 14, 2022
2 replies
273 views

Hello all, I'm having an issue getting HEVC to function in PE 2021. I've downloaded the paid codec from Microsoft and folowed numerous guides from other about getting HEVC to work still with no luck.
AMD R7 3700
16GB ram

AMD 5700XT video card

Any ideas that don't involve constantly trying to delete files and reset folders etc.

Error or problem

This topic has been closed for replies.

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Bill Sprague

Community Expert

It has been awhile, but when I had trouble wiht HEVC I initiated a chat session with Adobe support techs here: https://helpx.adobe.com/contact.html?rghtup=autoOpen

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Steve Grisetti

Legend

Bill, I have to agree with your assessment. Premiere Elements HEVC support is limited to more standard 1920x1080 30fps video and 3840x2160 30 fps. The unusual dimensions and frame rate are not possible for Premiere Elments to edit.

If you're going to edit video with this frame rate and these proportions, you'll need to work with a professional editor like Premiere Pro or, better, Final Cut.

B

Bill Sprague

Community Expert

Steve,

You left out Davinci Resolve. It is becoming very popular in the retirement community where I live.

S

Steve Grisetti

Legend

What are the specs of your HEVC video? Is it video from an iPhone or from another source?

Open your MP4 in the free download MediaInfo. In MediaInfo, set View to Text and then copy the text of this report and paste it to this forum. With this more complete information, we'll be able to better advise you how to proceed.

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defaultv6p65emcm4asAuthor

Participant

General
Complete name : D:\GoPro 10\GX010049.MP4
Format : MPEG-4
Format profile : Base Media / Version 1
Codec ID : mp41 (mp41)
File size : 1.39 GiB
Duration : 3 min 22 s
Overall bit rate : 59.3 Mb/s
Encoded date : UTC 2022-08-07 14:27:33
Tagged date : UTC 2022-08-07 14:27:33

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L5.1@Main
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 3 min 22 s
Bit rate : 59.0 Mb/s
Width : 2 704 pixels
Height : 1 520 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 239.760 (240000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.060
Stream size : 1.39 GiB (99%)
Title : GoPro H.265
Language : English
Encoded date : UTC 2022-08-07 14:27:33
Tagged date : UTC 2022-08-07 14:27:33
Color range : Full
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : hvcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 3 min 22 s
Bit rate mode : Constant
Bit rate : 192 kb/s
Nominal bit rate : 48.0 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 4.56 MiB (0%)
Title : GoPro AAC
Language : English
Encoded date : UTC 2022-08-07 14:27:33
Tagged date : UTC 2022-08-07 14:27:33

Other #1
ID : 3
Type : Time code
Format : QuickTime TC
Duration : 3 min 22 s
Bit rate mode : Constant
Frame rate : 239.760 (240000/1001) FPS
Time code of first frame : 14:30:19:137
Time code of last frame : 14:33:41:144
Time code, striped : Yes
Title : GoPro TCD
Language : English
Encoded date : UTC 2022-08-07 14:27:33
Tagged date : UTC 2022-08-07 14:27:33

Other #2
Type : meta
Duration : 3 min 22 s
Bit rate mode : Variable
Duration_LastFrame : -172

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Bill Sprague

Community Expert

GoPro footage can be very unique. I can't be sure because I don't have a GoPro, but I don't think Premiere Elements can process HEVC video with a frame rate of 239.760 FPS at 2704x1520 pixels. Send me a sample file and I'll try it on my computer. I know I can process HEVC from phones if the frame rate is not so high, but my best guess is that it will fail with your footage. Last time I checked, GoPro has unique software to process their unique footage.

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