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Participant
July 23, 2021
Question

Green pixels on the top on the movie

  • July 23, 2021
  • 1 reply
  • 118 views

Hello,
I am filming with a Samsung Galaxy S20 in FHD 1920*1080 (30 fps) in 16/9.

My files are in .mp4

Some video files added to my project sometimes have green pixels at the top of the image. Do you know how to fix this problem?
Thank you !

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1 reply

John T Smith
Community Expert
Community Expert
July 23, 2021

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
-for Premiere Pro and MAYBE Premiere Elements use the STUDIO driver, not the GAMING driver
-such as (this MAY not be the latest) https://www.nvidia.com/en-us/drivers/results/170344/
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
ATI Driver https://www.amd.com/en/support
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version