Having trouble importing my drone footage

Forum|Forum|5 years ago
August 15, 2020
2 replies
622 views

MP4 file

Frame width 3840, height 2160, Rate 129741

Frame Rate 59.9

I keep getting an error saying that type of file isnt supported.

Please help. I want to edit my mavic air 2, 4k, 60 fps videos

Thanks in advance

This topic has been closed for replies.

B

Bill Sprague

Community Expert

"maybe someone on this forum with more experience working iwth 2160p60 HEVC will have some suggestions that don't involve you're having to convert everything you want to edit."

Two other users forwarded me HEVC 4K clips at 60 fps. Neither could make them work on their machines and I was sure I could on mine. I failed. I have not had trouble with HEVC 4K at 30 fps. I just can't get 60 to work. I use the current 2020 version.

S

Steve Grisetti

Legend

It could be 60p fps is the dealbreaker.

S

Steve Grisetti

Legend

Which version of the program are you using on what operating system?

Also open your drone video in the free download MediaInfo. In MediaInfo, set View to Text and then copy this text and paste it to this forum. We'll need these complete specs to figure out what's going on.

J

JayJoyAuthor

Participant

Primiere elements on windows 10

General
Complete name : I:\100MEDIA\2020-7-4\DJI_0147.MP4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/iso2/mp41)
File size : 108 MiB
Duration : 7 s 324 ms
Overall bit rate : 124 Mb/s
Encoded date : UTC 2020-07-04 18:01:06
Tagged date : UTC 2020-07-04 18:01:06
Writing application : Lavf56.15.102

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main@L5.1@Main
Codec ID : hvc1
Codec ID/Info : High Efficiency Video Coding
Duration : 7 s 324 ms
Bit rate : 124 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 59.940 (60000/1001) FPS
Original frame rate : 59.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Bits/(Pixel*Frame) : 0.249
Stream size : 108 MiB (100%)
Encoded date : UTC 2020-07-04 18:01:06
Tagged date : UTC 2020-07-04 18:01:06
Codec configuration box : hvcC

S

Steve Grisetti

Legend

Which version of the program are you using?

Have you downloaded this add-on, per Adobe?

https://community.adobe.com/t5/premiere-elements/faq-what-should-i-do-if-premiere-elements-2020-fails-to-import-hevc-media-files-in-windows-10/td-p/10953097?page=1

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