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Cammie0D4C
Participating Frequently
August 14, 2020
Question

HELP! Premiere Elements 14 not opening saved projects

  • August 14, 2020
  • 1 reply
  • 528 views

Hello - 

I recently updated to Adobe Premeier Elements 14 (after the older version wouldn't show/play videos recorded in high-def.) and I keep getting this error... "An unknown error occurred while opening the project." I restarted my computer and got the same message.  I tried to start over, save it... and same result. Adobe support was not helpful unfortunately. 

Any assistance or ideas would be greatly appreciated. Thank you!

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    1 reply

    C
    Cammie0D4CAuthor
    Participating Frequently
    August 14, 2020

    Here is the error message

    S
    Steve Grisetti
    Legend
    August 14, 2020

    Was the project you are trying to open created in Premiere Elements 14? 

     

    Premiere Elements is not backwards compatible and you often can not open older projects with newer versions of the program.

     

    Can you start a new project, save it and open it?

    C
    Cammie0D4CAuthor
    Participating Frequently
    August 14, 2020

    Hi Steve -

    The project I started was brand new. It was recorded on an Iphone 11 with an Osmo Mobile 3. I uploaded all the videos, edited it, saved it, then it couldn't reopen.
    I tried a second time from scratch, just adding a few videos to a project. I saved it, tried to open it and got the same message.

    So far not successful opening any saved projects.

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