Help! Premiere Elements 21 won't open.

Forum|Forum|4 years ago
October 24, 2021
3 replies
187 views

This problem has occured 4 times now. The software just won't launch.

Any help would be greatly appreciated.

Error or problem

This topic has been closed for replies.

John T Smith

Community Expert

Adding to the 1st reply

You need to provide details for anyone to help
Mac or Windows and exact version of the operating system
CPU brand and model and clock speed
Video adapter brand and model and driver version and amount of video ram
Number and size and type of hard drives

B

Bill Sprague

Community Expert

The software didn't change between when it worked and when it doesn't. More likely might be that something in your computer changed. It is not impossible that one of the many Premiere Elements program files was corrupted by a disk error. If it were me, I would try an un-install through the operating system, followed by an install with a fresh installation file downloaded from Adobe.

HOTELECHOMIKE

Inspiring

PC? Mac? Which version of the operating system?

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